internet expansion

Internet Expansion: Fixed Wireless Broadband & Gigabit Speeds

The Covid-19 pandemic brought about dramatic changes and opportunities for office workers and employers. For some companies, the shift to a permanent remote or hybrid workforce is underway. However, most employers don’t expect an immediate return to pre-pandemic workplace models. As a result, many employees are transitioning to permanent in-home offices.  With that comes into question the internet expansion and broadband speeds. The pandemic has altered our behaviors in bandwidth consumption, driving enormous demand for reliable, high-speed internet access. However, even before the pandemic, students nationwide experienced this need for speed and continue to face this challenge. Broadband access also remains a critical need for millions of employees seeking to increase productivity while working from home. In addition, fast, reliable broadband access is critical for file sharing, Zoom meetings, streaming content, and other bandwidth-intensive applications. High-speed uplink connectivity is another growing concern for […]

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understanding telecom costs

Understanding Telecom Costs – What is on your company’s bill?

Understanding Telecom costs is complicated. When it comes to enterprise-level bills, it’s hard to get a clear picture of what you’re paying for and where to find opportunities to reduce your costs. Businesses are more connected than ever. To meet the demands of a globalized, fast-paced marketplace, they rely on complex telecoms solutions more than ever. So, it’s no surprise that businesses are struggling to handle the costs and are missing opportunities to optimize their telecoms expenses. Companies Struggle with Telecom Expenses Because businesses struggle to perceive the scope of their telecoms environment, they miss out on the opportunity to make new, more significant savings. Issues affecting telecoms such as contract renewal and obsolete devices become expensive for companies unable to assign the staffing and the specialist knowledge to the problem. Instead, they get forgotten while costs pile up. These issues only prove […]

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email security

Email Security: Tips for the Best Security

Learn about the need for email security as well as tips for securing email usage. A Definition of Email Security Email security describes various techniques for keeping sensitive information in email communication and accounts secure against unauthorized access, loss, or compromise. The email medium is popular for the spread of malware, spam, and phishing attacks, using deceptive messages to entice recipients to divulge sensitive information, open attachments, or click on hyperlinks that install malware on the victim’s device. It is also a common entry vector for attackers looking to gain a foothold in an enterprise network and breach valuable company data. Email security is necessary for both individual and business email accounts, and there are multiple measures organizations should take to enhance email security. The Need for Email Security Due to the popularity of email as an attack vector, enterprises and individuals must […]

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broadband vs wifi

Broadband vs Wifi: Better Business Option

If you’ve already looked at the best broadband deals and see some fantastic speeds that could make your digital life run far smoother, then you may be wondering how Wi-Fi fits in here- and how broadband vs wifi works. Wi-Fi and broadband are not the same things. It’s important to know the difference as you may have a fast broadband connection, but poor Wi-Fi, which makes you think you need to upgrade the service provider when you actually need a new router or range extender. Or the opposite could be true where your Wi-Fi works fine but you’re still getting slow speeds and you need to enhance your broadband. To help you know the difference we’ve explained it below. Broadband vs wifi: What’s the difference? Broadband is the hard-wired cable provision that pipes data to your property. Once that cable ends, in your router, […]

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what is VoIP

What is VoIP? A Full Guide for Understanding VoIP Phone Systems

Smooth internal and external communication is one of the cornerstones of daily business operations. Nowadays, Voice over Internet Protocol (VoIP) is increasingly becoming the golden rule of modern corporate communications. Simply put, it is a proven technology that allows people to make phone calls over the Internet connection. Developed in 1995, it has evolved to become more stable and reliable with the development of broadband and turned into the go-to solution for more and more businesses when upgrading their phone systems. This in-depth guide will walk you through basically everything about VoIP and help you make the most of it. What is VoIP (Voice Over Internet Protocol)? Traditionally, legacy phone systems carry voice signals using analog phone lines so it requires the setup of circuit wiring to make and receive calls. Under this circumstance, a piece of specialized hardware equipment called Private Branch Exchange (PBX) […]

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virtual learning tips

Virtual Learning Tips: 14 things you (or your kids) need for school 2021

With many schools across the country either open (for now) or operating under a hybrid model to prevent the spread of COVID-19, students and their guardians alike are bracing themselves for a potential fall semester of virtual learning — and consequently, a back-to-school shopping shakeup.  Here are some virtual learning tips with items your students (or you) may need. In addition to setting up a study station and stocking up on traditional school supplies (like your No. 2 pencils and your spiral notebooks), the move to virtual classrooms means investing in a laptop, wireless headphones, computer accessories, and other gadgets that make it possible to participate in full-time online learning. (Unsurprisingly, the National Retail Foundation expects school supply spending to reach a record-high $33.99 billion this year, up from $26.2 billion in 2019.) If you need help navigating this unfamiliar territory without breaking the bank, don’t fret: […]

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customer experience

Customer Experience: 12 Effective Practices

Customer-centricity is synonymous with successful businesses, especially as markets are saturated with more choices than ever. Customers demand more, and only businesses that adapt to customer experience processes will survive such a volatile market.  64% of companies with a customer-focused CEO believe they are more profitable than their competitors. It is important to give your clients an exceptional service experience across each touchpoint to prove yourself customer-obsessed. For that, you need to have a solid customer experience strategy in place and build customer experience best practices to be followed across all customer interactions. For a CX transformation to succeed, you need a clear vision, robust strategy, carefully created solutions, and follow the customer experience tips wisely. Prior you have a focus on building a strategic CX framework. The digital customer experience framework ideally comprises four important aspects. CX doesn’t happen at one singular point in time. […]

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Cloud - 5 tips to get started & 5 security tips

The Cloud – 5 Tips to start & security suggestions

Everyone has an opinion on the ‘cloud’ and its effect on business – some believe it is dark and scary and fraught with unnecessary risk. In contrast, others would argue it’s silver-lined and the path to greater business performance and cost savings. The truth is that the cloud undeniably has the potential to open up a whole new dimension of opportunities to businesses – but only if data security is properly addressed. First, let’s dispel any misperceptions you might have about the cloud. It’s nothing mystical, nothing whimsical – nothing to be afraid of. Many fear the cloud because of its reputation as a dangerous or ‘risky’ place. And that is true. Anything beyond the physical perimeter of the organization is also, theoretically, beyond the physical protection of the organization. And let’s face it, there are dangers and risks out there, but that doesn’t […]

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